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Fadfada Refund Policy

Effective date: 1 October 2026

Fadfada (fadfada.ai) is operated by Mubaraza LLC, Sarasota, Florida, USA. This policy explains when you can get a refund for a Fadfada subscription and how to ask for one.

Who you buy from

Our order process is conducted by our online reseller, Paddle.com. Paddle is the Merchant of Record for all Fadfada orders: it handles payments, invoices, taxes, cancellations and refunds. Your purchase is also covered by Paddle's Buyer Terms and Paddle's Refund Policy.

14-day refund

If you are not happy with Fadfada+ for any reason, you can request a full refund within 14 days of your first payment. This applies to monthly and yearly plans.

After 14 days, we will still support a refund if you were charged in error, if you were charged for a renewal after you had cancelled, or if Fadfada+ did not work as described and we could not fix it. Other requests after 14 days are reviewed case by case.

Your legal rights as a consumer in your country always apply, in addition to this policy.

How to request a refund

If you need help, email us at motaz@mubarazagames.com and we will help you with the request.

Approved refunds go back to your original payment method, usually within 14 days. When a refund is issued, your Fadfada+ access ends and your account returns to the free plan. Your chats and characters are not deleted.

Cancelling is different from a refund

You can cancel your subscription at any time from your account settings or through paddle.net. Cancelling stops future payments, and you keep Fadfada+ until the end of the period you already paid for. Cancelling on its own does not refund the current period; to get money back, request a refund as described above.

Changes to this policy

We may update this policy. The version shown here on the day you pay applies to that payment.

Contact

Mubaraza LLC, Sarasota, Florida, USA. Email: motaz@mubarazagames.com